Retail Sales Associate — Upsell & Customer Care

PT Mitra Adiperkasa Tbk (MAP Fashion1); Singapore; On-site; SGD 23,000 - 35,000; Full time

Job summary

MAP Fashion1 in Singapore is hiring a customer-focused Retail Sales Associate to greet customers, provide product information, and process transactions. You will assist with inventory, merchandising, and store cleanliness while delivering friendly service to meet sales targets.

The role requires excellent communication, a proactive upsell approach, and reliability for weekend shifts. Training will cover product features and customer service standards to ensure a smooth shopping experience.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Provide product information and advice to customers.
• Handle customer inquiries and resolve issues or concerns.
• Actively promote and upsell products to meet sales targets.
• Understand the features and benefits of the products sold in the store.
• Assist customers in making informed purchasing decisions.
• Ensure that products are properly displayed and stocked on shelves
• Maintain the cleanliness and organization of the store.
• Process customer transactions accurately and efficiently.
• Handle cash, credit card, and other payment methods.
• Assist with inventory management, including stock replenishment.

Job description

MAP Fashion1 in Singapore is hiring a customer-focused Retail Sales Associate to greet customers, provide product information, and process transactions. You will assist with inventory, merchandising, and store cleanliness while delivering friendly service to meet sales targets.

The role requires excellent communication, a proactive upsell approach, and reliability for weekend shifts. Training will cover product features and customer service standards to ensure a smooth shopping experience.