We are looking for an enthusiastic and customer-oriented Retail Sales Associate (Telecom) to join our team.
You will be responsible for promoting and selling SIM cards, prepaid/postpaid plans, mobile accessories, and telecom-related products at our retail outlet or kiosk.
Key Responsibilities
- Engage customers proactively and provide product recommendations.
- Promote and sell SIM cards, mobile accessories, and other telecom products.
- Assist customers with registration, activation, and service inquiries.
- Maintain proper product display, stock, and cleanliness of the sales area.
- Handle sales transactions, billing, and daily cash reconciliation.
- Meet sales targets and support team performance goals.
- Stay updated on product features, promotions, and telco policies.
- Deliver excellent customer service and resolve issues professionally.
Requirements
- Minimum secondary education; retail or telco sales experience preferred.
- Pleasant personality with strong communication and interpersonal skills.
- Confident in approaching customers and handling cash transactions.
- Able to work 6 days per week, including weekends and public holidays.
- Willing to work shift hours (e.g. 12-hour shifts).
- Team player with a positive attitude and integrity.
Benefits
- Attractive commission and performance incentives.
- Annual leave, sick leave, and staff purchase discounts.
- Training and career growth opportunities.