Retail Sales Associate (PUMA Changi City Point)

PUMA SOUTH EAST ASIA PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading sportswear company in Singapore is seeking a passionate retail staff member to drive sales and deliver outstanding customer service. Responsibilities include achieving sales targets, enhancing the customer experience, mastering merchandise management, and maintaining store aesthetics. Candidates should be adaptable, willing to assist in new store openings, and committed to a safe environment. This role offers a dynamic retail environment and opportunities for growth within the company.

Qualifications

• Sales skills to meet targets and KPIs.
• Customer service expertise to enhance shopper experience.
• Ability to follow training programs effectively.
• Merchandising awareness to capitalize on opportunities.
• Willingness to travel for store openings and closings.
• Familiarity with merchandise management.
• Attention to visual presentation standards.
• Maintenance awareness to keep the store in good shape.
• Commitment to safety and compliance.

Responsibilities

• Achieve sales targets and deliver excellent service.
• Enhance customer experience reflecting brand values.
• Complete training programs for skill improvement.
• Identify and communicate merchandise opportunities.
• Assist with store openings and travel as needed.
• Manage merchandise logistics effectively.
• Maintain the store's visual standards.
• Report maintenance issues promptly.
• Ensure safety compliance in the store.

Job description

Your Mission:

• Sales Dynamo: Smash those sales targets and KPIs with your stellar customer service skills.
• Customer Experience Wizard: Make every shopper feel like royalty, embodying PUMA’s brand values and service excellence.
• Training Ninja: Master all training programs (local and global) to keep your skills razor‑sharp and drive store success.
• Merchandise Detective: Uncover and share the best merchandise opportunities with the Store Management team.
• Store Adventurer: Be ready to assist with new store openings and closings – some travel might be part of the adventure.
• Merch Maestro: Manage incoming and outgoing merchandise with finesse.
• Visual Stylist: Ensure the store looks stunning by following all visual guidelines and keeping it up to PUMA’s high standards.
• Maintenance Guardian: Keep the store in tip‑top shape and report any maintenance needs to management promptly.
• Safety Champion: Maintain a safe and compliant environment for everyone and report any issues to management.