Retail Sales Associate (Mobile Phones & Telco Services)

8 SERVICE CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A mobile retail company in Singapore seeks a proactive Retail Sales Associate. This role involves helping customers select mobile phones and accessories while ensuring efficient shop operations. Candidates should be bilingual in English and Chinese, with a strong customer service orientation. The position offers a basic salary of $1,800 – $2,200 per month with performance-based incentives.

Qualifications

• Basic understanding of sales principles and customer service practices.
• Bilingual in English and Chinese.
• Friendly, patient, and confident personality.

Responsibilities

• Assist with telco SIM card registration and sales.
• Sell handphones and mobile accessories.
• Recommend suitable tech gadgets based on customer needs.
• Maintain shop cleanliness and tidy appearance.
• Conduct regular stock checks and inventory tracking.
• Manage daily sales transactions and handle cash confidently.
• Ensure excellent customer service and operational efficiency.

Skills

Customer service

Sales principles

Bilingual (English and Chinese)

Proactive engagement

Job description

📋 Job Description

We are looking for a proactive and customer-oriented Retail Sales Associate to join our mobile retail team. The ideal candidate will help customers select mobile phones, accessories, and telco services while maintaining smooth shop operations.

Responsibilities:

• Assist with telco SIM card registration and sales
• Sell handphones and mobile accessories
• Recommend suitable tech gadgets based on customer needs
• Maintain shop cleanliness and tidy appearance
• Conduct regular stock checks and inventory tracking
• Manage daily sales transactions and handle cash confidently
• Ensure excellent customer service and operational efficiency

Requirements:

• Basic understanding of sales principles and customer service practices
• Bilingual in English and Chinese to support a diverse clientele
• Friendly, patient, and confident personality
• Proactive in engaging customers and recommending products
• Able to work independently with minimal supervision
• Willing to work on weekends and/or public holidays

💰 Salary & Benefits

• Basic Salary: $1,800 – $2,200 per month
• Commission: Performance-based incentives

📍 Workplace Location

• Pasir Ris Integrated Transport Hub