Retail Sales Associate, Kate Spade (Multiple Locations)

COACH SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading luxury retail company in Singapore seeks enthusiastic individuals for a sales role. You will contribute to sales goals and deliver exceptional customer service. Ideal candidates are passionate about fashion with strong communication skills and must be flexible with their schedules. Responsibilities include client engagement and maintaining a vibrant presence on the sales floor.

Qualifications

• Passionate about fashion retail and the service industry.
• Excellent client service and communication skills.
• Flexible work schedule to meet business needs.

Responsibilities

• Own individual productivity to meet store goals.
• Tailor approach to different customers by reading cues.
• Build long-term relationships with clients.

Skills

Client service

Communication skills

Sales skills

Job description

Overview

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit. Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Primary Purpose:

Contribute to achieving store goals in sales, productivity, and service by utilizing selling skills, and Service training. You will be responsible for meeting store sales and productivity goals, and delivering service that meets or exceeds expectations. You represent Kate Spade to the consumer, acts as an ambassador of the brand, and ensures customer needs are consistently exceeded.

Responsibilities

• Takes ownership and accountability for individual productivity and utilizes resources effectively to impact individual productivity
• Tailor approach to different customers by reading cues
• Build long-term relationships with clients, such as loyalty program (Clienteling)
• Services all customers according to the Kate Spade approach standards and maintain an energetic presence and high level of enthusiasm on the sales floor
• Participates as a team member and encourages team to meet and exceed performance standards
• Consistently uses Kate Spade Communication tools to remain informed of individual performance, store performance and company information.

Qualifications

• Individual who are passionate about fashion retail and service industry are welcome to apply.
• Individual with retail experience may be considered for senior position.
• Excellent client service and communication skills
• Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays