Retail Sales Assistant

KWAN BROTHERS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury retail brand seeks a Retail Associate in Singapore to deliver exceptional customer service. Responsibilities include assisting customers, maintaining store appearance, and processing transactions. Candidates should have GCE 'N' Level or higher, preferably retail experience in luxury sectors, and be fluent in English. Availability during retail hours, including weekends, is required.

Qualifications

• Retail experience, preferably in luxury or high-end retail.
• Conversant in English; additional languages are an advantage.

Responsibilities

• Provide outstanding customer service by greeting and assisting customers.
• Handle inquiries and respond to customer feedback.
• Maintain store appearance and process transactions accurately.

Skills

Excellent customer service

Interpersonal skills

Pleasant and outgoing personality

Education

GCE ‘N’ Level or above

Job description

Kwanpen, established in 1938, is a renowned luxury brand specializing in handcrafted crocodile leather products. With a legacy of exquisite craftsmanship and timeless elegance, Kwanpen's collections include handbags, accessories, and other leather goods that cater to discerning customers worldwide. Our Marina Bay Sands outlet is a flagship store that embodies our commitment to luxury, sophistication, and exceptional customer service.

Job Responsibilities

• Provide outstanding customer service by greeting and assisting customers, ensuring their shopping experience is enjoyable and memorable.
• Handle inquiries and respond to customer feedback in a professional manner.
• Maintain store appearance by keeping displays, counters, and merchandise neat and orderly.
• Process transactions accurately and efficiently, including cash handling and credit card processing.

Job Requirements

• GCE ‘N’ Level or above.
• Retail experience, preferably in luxury or high-end retail.
• Presentable, pleasant, and outgoing.
• Excellent customer service and interpersonal skills.
• Conversant in English. Proficiency in additional languages is an advantage (to serve customers of different nationalities).
• Availability to work retail operational hours, including weekends and public holidays.

If you are passionate about luxury retail and meet the requirements above, we would love to hear from you.