Retail Sales Assistant

Kee Wah Bakery Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading bakery company in Singapore is looking for a Retail Sales Assistant to manage outlet operations and provide exceptional customer service. The ideal candidate has at least 1 year of experience in retail or customer service, is outgoing, and proficient with Microsoft Office. Opportunities exist for part-time positions and potential advancement to a Senior Sales Assistant role.

Qualifications

• Minimum 1 year experience in Retail or Customer Service.
• Good communication skills and a positive, outgoing personality.
• Experience with Microsoft Word and Excel is a plus.

Responsibilities

• Manage day-to-day operations of the retail outlet.
• Provide exceptional customer service.
• Maintain a clean and organized retail environment.
• Handle sales transactions accurately.
• Assist in merchandising and stocking shelves.
• Resolve customer inquiries professionally.

Skills

Customer service skills

Retail experience

Team collaboration

Microsoft Word

Microsoft Excel

Job description

Founded in 1938, Kee Wah Bakery has become a household name renowned for its bakery products in over 70 years, with outlets and business filaments that stretch from Hong Kong to China, Taiwan and USA. We strive to preserve the long tradition of Chinese pastries while at the same time adheres to the philosophy of high quality and hygiene standard demanded by nowadays customers.

Responsibilities

• Manage the day-to-day operations of the retail outlet
• Provide exceptional customer service and assistance to all shoppers
• Maintain a clean, organized, and well-stocked retail environment
• Handle sales transactions accurately and efficiently
• Assist in merchandising and stocking shelves with products
• Address customer inquiries and resolve any issues in a professional manner
• Cashiering duties - process sales transactions accurately and efficiently using POS systems
• Collaborate with team members to achieve sales targets and store goals
• Administrative tasks such as stock ordering, inventory count and basic reporting
• Any ad-hoc duties as assigned by supervisor
• Candidates with more than 5 years of retail experience may be considered for Senior Sales Assistant position
• Part‑Timers are welcomed to apply

Requirements

• Minimum 1 year experience gained within a Retail or Customer Service environment
• Good customer service skills with a positive and outgoing personality
• Computer experience with Microsoft Word and Excel is an advantage.