Retail Operations Specialist / Supervisor

AVID SPORTS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

A leading sportswear company in Singapore seeks a Retail Operations Manager to enhance store performance and drive sales across the Southeast Asia region. The ideal candidate will possess at least 4 years of experience in retail operations, a diploma in a related field, and a passion for sports. This role involves collaborating with leaders, monitoring performance, and executing strategic initiatives to support business growth.

Qualifications

• At least 4 years' experience in retail operations.
• Entrepreneurial spirit with a customer-centric approach.
• Ability to adapt to a changing market.

Responsibilities

• Collaborate with retail leaders to drive performance.
• Identify learning strategies through store interactions.
• Monitor operational performance and team productivity.
• Ensure efficient product flow in stores.
• Execute business initiatives and local projects.

Skills

Retail operations management

Performance monitoring

Team training

Communication

Agility in business environment

Education

Diploma in Business Administration, Marketing, Fashion

Job description

About us

About us: “Keep Moving” 永不止步

ANTA was established in 1991; while ANTA Sports Products Limited, a widely recognized global sportswear company, was listed on the Main Board of HKEx in 2007 (Stock Codes: 2020 (HKD counter) and 82020 (RMB counter)). The mission of the Company is to bring the transcendent sports spirit into everyone’s life. ANTA Sports principally engages in R&D, design, manufacturing, marketing and sales of professional sports products including footwear, apparel and accessories. By embracing an all-round brand portfolio including ANTA, FILA, DESCENTE, KOLON SPORT, MAIA ACTIVE and JACK WOLFSKIN, etc., ANTA Sports aims to unlock the potential of both the mass and high-end sportswear markets. ANTA Sports is also the largest shareholder of Amer Sports, Inc., a global group of iconic sports and outdoor brands, including Arc’teryx, Salomon, Wilson, Peak Performance, and Atomic, whose shares are listed on the New York Stock Exchange (NYSE: AS).

Job description

• Collaborate with the retail operations leaders in our Southeast Asia (SEA) countries, support to acheive regional stores performance goals and continuously drive performance across sales, retail KPIs and non-selling activities.
• Leverage the regional/local retail training teams through effective store interactions to identify learning strategies to support our agile business needs, ensuring each store is equipped with a 360 vision of the business.
• Take a proactive role in local projects and execute business initiatives including but not limited to: store incentives and/or retail specific projects when required.
• Monitor operational performance of client services and store operations inclusive of inventory flows and accuracy, team operational productivity, stock organization and training through hands on coaching in store and partnership with retail therefore ensuring solid cross-functional client services/operational knowledge for all team members.
• Ensure efficient flow of products inclusive of: store openings, pop ups, delivery schedule, logistics in partnership with Merchandising, Supply Chain/ Logistics.

Requirements

• Diploma in Business Administration, Marketing, Fashion or any business-related course.
• At least 4 years’ experience in retail operations.
• Entrepreneurial spirit, adapts quickly, and develops people centric solutions.
• Agility and adaptability to a changing market and competitive environment.
• Effectively communicates the ‘why’ and inspires others to be agents of change.
• Passion about sports is a must.