Retail Operations Manager (ID: 685128)

PERSOL; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for a candidate with strong retail operations experience to analyze sales performance and recommend strategies for business improvement. The ideal candidate will have a Bachelor's degree in a business-related discipline and 6-10 years of experience. This role requires strong leadership, presentation skills, and a results-driven approach.

Qualifications

• 6-10 years’ experience in retail operations.
• Highly motivated, collaborative, and results-driven.

Responsibilities

• Analyse sales performance across boutiques and retail channels.
• Present findings to management and recommend strategies.
• Ensure high-quality client experiences across all locations.
• Set performance targets and mentor retail specialists.
• Lead retail projects and initiatives with stakeholders.
• Collaborate to identify new business opportunities.

Skills

Leadership skills

Presentation skills

Financial metrics

Organizational thinking

Team development

Education

Bachelor’s degree in a business-related discipline

Job description

Key Responsibilities:

• Analyse sales performance across boutiques and retail channels to identify trends, insights, and areas of opportunity.
• Present findings to management, recommend strategies, and implement short- and long-term plans to drive business performance.
• Ensure consistent delivery of high-quality client experiences and service standards across all locations.
• Set key performance targets, conduct regular team assessments, and mentor retail specialists to achieve both qualitative and quantitative goals.
• Lead retail projects and initiatives, engaging stakeholders and applying effective change-management strategies to ensure smooth execution.
• Collaborate with senior management and boutique managers to identify new business opportunities and support long-term growth strategies.

Requirements:

• Bachelor’s degree in a business-related discipline.
• 6-10 years’ experience in retail operations.
• Strong leadership and presentation skills.
• Skilled in financial metrics, organizational thinking, and team development.
• Highly motivated, collaborative, and results-driven.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

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