RETAIL OPERATIONS MANAGER

SREE SEVUGA PERUMAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore is looking for a retail manager to oversee store operations and lead the staff. Key responsibilities include managing budgets, analyzing sales, and ensuring compliance with health and safety guidelines. The ideal candidate should possess strong leadership skills and experience in retail management. This role requires excellent communication and analytical abilities to drive store performance.

Qualifications

• Proven experience as a retail manager or in another managerial position.
• Knowledge of retail management best practices.
• Familiarity with data analysis principles.

Responsibilities

• Organize all store operations and allocate responsibilities to personnel.
• Supervise and guide staff towards maximum performance.
• Prepare and control the store’s budget aiming for minimum expenditure and efficiency.
• Monitor stock levels and purchases and ensure they stay within budget.
• Deal with complaints from customers to maintain the store’s reputation.
• Inspect the areas in the store and resolve any issues that might arise.
• Plan and oversee in-store promotional events or displays.
• Keep abreast of market trends to determine the need for improvements in the store.
• Analyse sales and revenue reports and make forecasts.
• Ensure the store fulfills all legal health and safety guidelines.

Skills

Outstanding communication and interpersonal abilities

Excellent organizing and leadership skills

Commercial awareness

Analytical mind

Tools

Retail management software (e.g. MS RMS)

Job description

Responsibilities

• Organize all store operations and allocate responsibilities to personnel
• Supervise and guide staff towards maximum performance
• Prepare and control the store’s budget aiming for minimum expenditure and efficiency
• Monitor stock levels and purchases and ensure they stay within budget
• Deal with complaints from customers to maintain the store’s reputation
• Inspect the areas in the store and resolve any issues that might arise
• Plan and oversee in-store promotional events or displays
• Keep abreast of market trends to determine the need for improvements in the store
• Analyse sales and revenue reports and make forecasts
• Ensure the store fulfils all legal health and safety guidelines

Requirements

• Proven experience as retail manager or in other managerial position
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills
• Commercial awareness
• Analytical mind and familiarity with data analysis principles
• Excellent knowledge of retail management software (e.g. MS RMS)