Retail Operations & Logistics Executive

VETRESKA; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

VETRESKA in Singapore seeks a Retail Operations Executive with a passion for luxury retail to optimise store operations, uphold high execution standards, support initiatives, and ensure a seamless customer journey across multiple locations.

The ideal candidate will have 3–5 years in retail operations, buying, merchandising, inventory management and multi-store coordination, plus strong analytical, negotiation and vendor-management skills, and a proactive, collaborative approach.

Qualifications

• 3-5 years of experience in retail operations, buying, merchandising, inventory management and multi-store coordination.
• Strong numerical and analytical skills to interpret sales and inventory data.
• Excellent communication and interpersonal skills with a proactive mindset.
• Experience in luxury or pet retail is an advantage.
• Proficient in Microsoft Office; familiarity with retail POS systems is a plus.

Responsibilities

• Store Standards & Compliance: uphold standards and ensure compliance across locations.
• Store & Inventory Audits: conduct regular audits to maintain accuracy.
• Mystery Shopping Program: coordinate evaluations to assess execution and service.
• New Store Launch & Milestone Tracking: plan and monitor equipment and milestones.
• Merchandise Planning & Buying Support: assist with planning, supplier coordination and product launches.

Skills

Retail operations

Merchandising

Inventory management

Vendor management

Multi-store coordination

Job description

This job hiring is only for Singaporean or Singapore Permanent Resident

Founded in 2017, VETRESKA isn't just a pet brand – we are architects of enchantment! Fueled by a fervent desire to transcend conventional boundaries, we redefine pet products with an imaginative flair. Think of us as wizards, conjuring designs that evoke wonder and excitement, all while seamlessly merging playfulness with purpose – a synergy we refer to as Together Reimagined.

Envision the scenes where pets and their human companions share captivating moments. This is the canvas that VETRESKA paints. From animated tail wags to contented purrs, our meticulously crafted products thread stronger connections between pets and their owners.

Our focus is on cherishing the everyday anecdotes of pet companionship, each imbued with a touch of whimsy – a testament to our commitment to Together Reimagined.

Role Purpose

We are seeking a dedicated Retail Operations Executive with a passion for luxury retail to support the delivery of operational excellence. The ideal candidate will assist in optimizing store operations, maintaining high standards of execution, supporting retail initiatives, and ensuring a seamless customer journey. Working closely with store teams, Retail Operations Manager and other corporate functions, this role plays a key part in driving operational consistency, enhancing the client experience, and supporting the achievement of business goals in line with the company’s strategic vision.

Key Responsibilities

Retail Operations

• Store Standards & Compliance
• Store & Inventory Audits
• Mystery Shopping Program

Store Expansion & Setup

• Equipment planning & Procurement
• New Store Launch & Milestone Tracking

Inventory & Logistics Management

• SG Warehouse & Logistics accountability
• Sea & Air Freight Coordination
• Grab Store Operations

Merchandise Planning & Buying

• Support planning and execution
• Coordinate with suppliers
• Create and maintain retail system
• Support new product launches and campaigns
• Conduct market research and competitor analysis

Requirements

• 3-5 years of experience in retail operations, buying, merchandising, inventory management, and multi-store coordination. Experience in luxury or pet retail industry will be an advantage
• Strong understanding of retail operations, merchandise planning, store processes and customer service standards
• Strong numerical and analytical skills to interpret sales and inventory data
• Strong negotiation and vendor management skills
• Proven ability to support sales growth initiatives and contribute to improving operational efficiency across stores
• Strong analytical skills with the ability to interpret data, identify issues and support the implementation of action plans
• Excellent communication and interpersonal skills
• Highly organized, detail-oriented, and able to manage multiple priorities
• Pro-activeness, hands-on, committed to spend time in stores to support operations, observe execution, and build strong working relationships with store teams
• Strong problem solving skills and a collaborative mindset
• Proficient in Microsoft Office; familiarity with retail system or POS platforms is an advantage
• Passion for retail excellence; interest in animals and pet care products is highly desirable