Retail Operations Lead/Manager, Singapore

Tiffany & Co.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A luxury retail brand is seeking a Retail Operations Lead/Manager in Singapore. The role focuses on supporting retail excellence functions, nurturing team performance, and maintaining operational excellence across stores. Ideal candidates will have experience in retail operations management and strong teamwork abilities. This is a full-time position at a mid-senior level.

Qualifications

• Experience in managing retail operations with a strong emphasis on operational excellence.
• Ability to nurture and develop teams towards achieving high-quality results.
• Strong communication skills to collaborate with various stakeholders.

Responsibilities

• Support Retail Excellence functions across stores in Singapore.
• Maintain retail control checklists and conduct audits of stores.
• Partner with HR for store-related engagement activities.

Job description

Retail Operations Lead/Manager, Singapore

Behind every dream is the dreamer. We are looking for a Retail Operations Lead/Manager, Singapore to join our Maison to build the brand and to effectively contribute to the future. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now!

Responsibilities

• Act as the brand ambassador of Tiffany & Co., supporting all Retail Excellence functions across stores in Singapore and providing support to the Retail Excellence Director.
• Nurture and develop the store-based support community to continuously achieve operational excellence with high levels of initiative and proactivity.
• Maintain a retail control checklist and conduct monthly and quarterly audit checks of every store, working in partnership with store-based support roles to ensure operational excellence.
• Leverage the Regional Retail Training Team; through effective store interactions help identify actions and learning strategies to support overall operational effectiveness and best practices.
• Partner with HR to launch and support Store Managers and admins on any store‑related engagement activities.
• Be part of one of the most creative, diverse, and inclusive teams that demonstrate thoughtfulness, care, and optimism.
• Craft the future of Tiffany within the broader context of the LVMH group, guiding career and achieving aspirations.
• Participate in a structured interview process including meetings with the Retail Excellence Director, Regional teams, and the President to assess suitability and impact.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Retail Apparel and Fashion, Retail Luxury Goods and Jewelry, and Retail