Retail Operations Lead - Delivery & Inventory

HI BANH MI PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A local minimart in Singapore seeks an Operations Supervisor to manage shop operations, oversee delivery logistics, and ensure customer satisfaction. Candidates should have supervisory experience in delivery or logistics, strong leadership skills, and proficiency in English. Additional benefits include a competitive salary, performance incentives, and employee discounts. Interested individuals should apply by December 26, 2025.

Benefits

Competitive salary and performance-based incentives

Employee discounts on minimart products

Health insurance and other benefits

Qualifications

• Proven experience in a supervisory role, preferably in delivery or logistics management.
• Customer-focused and proactive, able to handle pressure in a fast-paced environment.
• Proficient in English; knowledge of Tieng Viet is a plus.

Responsibilities

• Oversee daily operations and delivery schedules.
• Recruit, train, and manage shop staff.
• Handle customer enquiries and resolve complaints.
• Ensure accurate stock levels and timely restocking of goods.
• Comply with local regulations and safety standards.

Skills

Organisational skills

Leadership skills

Communication skills

Delivery management software proficiency

Education

'O' Level or equivalent

Relevant certifications

Job description

A local minimart in Singapore seeks an Operations Supervisor to manage shop operations, oversee delivery logistics, and ensure customer satisfaction. Candidates should have supervisory experience in delivery or logistics, strong leadership skills, and proficiency in English. Additional benefits include a competitive salary, performance incentives, and employee discounts. Interested individuals should apply by December 26, 2025.