Retail Operations Executive

Talents Recruiter Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a retail manager in Singapore to handle performance evaluations, inventory management, and ensure smooth retail operations. The successful candidate must possess a diploma and have 2 years of retail experience, along with strong communication skills. The role requires maintaining employee records and managing sales activities, with a focus on achieving monthly sales targets. Shift hours may vary.

Qualifications

• 2 years of retail experience required.
• Willingness to work at the retail store when required.
• Ability to handle customer complaints professionally.

Responsibilities

• Establish performance targets and conduct performance reviews.
• Manage team schedule to ensure sufficient manpower.
• Budget and control manpower costs.
• Maintain and update employee records.
• Manage payroll tasks in verifying attendance and OT.

Skills

Good communication skills

Interpersonal skills

Education

Diploma

Job description

Responsibilities & Requirements

• Establish performance targets and conduct performance reviews regularly
• Manage team schedule to ensure sufficient manpower
• Budget and control manpower costs
• Maintain and update employee records including attendance, leave, claims etc
• Manage payroll related tasks in verifying attendance, OT, commission
• Inventory Management
• Handle purchase orders, pricing update and stock control
• Sales and Operations
• Review sales data on a daily/weekly/monthly basis
• Manage corporate sales accounts and online platforms
• Coordinate cross-border logistics and domestic deliveries
• Diploma with 2 years of retail experience
• Good communication and interpersonal skills
• Willing to work at Retail store when required
• Drive monthly sales target and promotions to meet company's objectives
• Conduct a weekly stock-take to ensure sufficient stocks in the shop
• Handle customer complaints professionally and elevate issues to management when necessary
• Handle cashiering and accurately process transactions
• Restock shelves and ensure that all products on display are organized and compliant with product labelling
• Maintain cleanliness of the outlet and storeroom at all times
• Monitor stock levels and reorder points
• Shift hrs : 9.15am to 6.15pm / 12.30pm to 9.30pm