Retail Operations Director

AVID SPORTS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading sportswear company in Singapore is seeking an experienced Retail Operations Manager to drive performance across sales and retail KPIs. The candidate must have at least 10 years of retail operations experience, a diploma in a relevant field, and a passion for sports. This role involves collaboration with regional leaders and ensuring efficient product flows. Candidates should have strong communication and team management skills.

Qualifications

• At least 10 years’ experience in retail operations, with 2 years of people management for manager level.
• Must have an entrepreneurial spirit and a passion for sports.

Responsibilities

• Collaborate in building regional stores performance goals.
• Leverage training teams for effective store interactions.
• Monitor operational performance of client services.
• Ensure efficient product flow including store openings.
• Drive market audit compliance.

Skills

Retail operations management

People management

Effective communication

Agility and adaptability

Team empowerment

Market analysis

Proficiency in English

Ability in Mandarin

Education

Diploma in Business Administration, Marketing, Fashion or related

Job description

About us

“Keep Moving” 永不止步. ANTA was established in 1991; while ANTA Sports Products Limited, a widely recognized global sportswear company, was listed on the Main Board of HKEx in 2007 (Stock Codes: 2020 (HKD counter) and 82020 (RMB counter)). The mission of the Company is to bring the transcendent sports spirit into everyone’s life. ANTA Sports principally engages in R&D, design, manufacturing, marketing and sales of professional sports products including footwear, apparel and accessories. By embracing an all-round brand portfolio including ANTA, FILA, DESCENTE, KOLON SPORT, MAIA ACTIVE and JACK WOLFSKIN, etc., ANTA Sports aims to unlock the potential of both the mass and high-end sportswear markets. ANTA Sports is also the largest shareholder of Amer Sports, Inc., a global group of iconic sports and outdoor brands, including Arc’teryx, Salomon, Wilson, Peak Performance, and Atomic, whose shares are listed on the New York Stock Exchange (NYSE: AS).

Job description

• Collaborate with the retail operations leaders in our Southeast Asia (SEA) countries, build the regional stores performance goals and continuously drive performance across sales, retail KPIs and non-selling activities.
• Leverage the regional/local retail training teams through effective store interactions to identify learning strategies to support our agile business needs, ensuring each store is equipped with a 360 vision of the business.
• Take a proactive role in local projects and execute business initiatives including but not limited to: store incentives and/or retail specific projects when required.
• Monitor operational performance of client services and store operations inclusive of inventory flows and accuracy, team operational productivity, stock organization and training through hands on coaching in store and partnership with retail therefore ensuring solid cross-functional client services/operational knowledge for all team members.
• Ensure efficient flow of products inclusive of: store openings, pop ups, delivery schedule, logistics in partnership with Merchandising, Supply Chain/ Logistics.
• Drive market audit compliance with Local Loss Prevention and Regional resources.

Requirements

• Diploma in Business Administration, Marketing, Fashion or any business-related course.
• At least 10 years’ experience in retail operations. For Manager level, at least 2 years of people management.
• Entrepreneurial spirit, adapts quickly, and develops people centric solutions.
• Agility and adaptability to a changing market and competitive environment.
• Effectively communicates the ‘why’ and inspires others to be agents of change.
• Empowers team and holds self & others accountable.
• Flourish in a diverse and multi-cultural environment, embrace differences, is curious and open minded.
• High proficiency in English. Ability in Mandarin is a plus for liaison with counterparts in China headquarter.
• Passion about sports is a must.