RETAIL MANAGER

ABC BARGAIN CENTRE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore seeks a Shop Manager to oversee daily operations, maximize sales, and ensure excellent customer service. The ideal candidate should have the ability to multitask and work in a fast-paced environment, with a commitment to fulfilling 6-day work weeks including weekends and public holidays.

Qualifications

• Ability to work in a fast-paced environment.
• Ability to multitask.
• 6 day work week.
• Required to work on weekends and public holidays.

Responsibilities

• Manage the day to day running of the shop to achieve optimum profit.
• Report to the Area Manager regarding shop and staff concerns.
• Manage stock preparation and ensure sufficient stock levels.
• Demonstrate excellent customer service.
• Meet required performance standards and targets.
• Motivate and support shop staff.
• Handle cash and banking procedures.
• Comply with company policies related to security and health.
• Maintain confidentiality at all times.
• Conduct performance reviews and appraisals.
• Plan staff hours and schedules.
• Execute orders from online platforms timely.
• Perform ad hoc duties as required.

Job description

Responsibilities

• To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.
• To report to the Area Manager regarding all shop and staff concerns.
• To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.
• To demonstrate excellent customer service and promote good practices within the shop.
• To meet required performance standards and targets.
• To motivate and support shop staff.
• Responsible for cash handling, banking and associated administration procedures, ensuring that all cash register operations are carried out in accordance with the company policies and procedures.
• To comply with the company’s policies and procedures, particularly in relation to shop security, health and safety regulations and the processing of administration requirements.
• To ensure that the confidentiality is maintained at all times.
• To conduct performance development reviews and staff appraisals ensuring the Area Manager is advised of any identified training needs.
• To plan staff hours and schedule off days, annual leave and replacement off days.
• To ensure orders via online platforms such as Foodpanda etc., are executed in a timely manner
• Key holder of shop
• Ad hoc duties as required

Requirements

• Ability to work in a fast-paced environment.
• Ability to multitask.
• 6 day work week.
• Required to work on weekends and public holidays.