Retail Executive - Aquatic Store / Havelock / Team Management [2683]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail firm in Singapore is seeking a Retail Supervisor to oversee daily operations of their aquarium shop. The ideal candidate will manage staff, ensure excellent customer service, and maintain inventory and shop presentation. Applicants should have experience in retail supervision and basic knowledge of aquarium care. This position requires willingness to work weekends and public holidays, along with occasional travel to other outlets.

Qualifications

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aquascaping.
• Willing to work retail hours, weekends, and public holidays if required.

Responsibilities

• Oversee daily operations of the aquarium retail shop to ensure smooth workflow and excellent customer service.
• Supervise and guide retail staff, ensuring product knowledge, service standards, and performance are maintained.
• Maintain proper shop presentation, cleanliness, and upkeep of livestock tanks, aquatic plants, and aquarium displays.
• Maintain proper shop presentation and cleanliness.
• Monitor livestock wellbeing and water quality.
• Manage inventory and conduct stock checks.
• Assist customers with aquarium setup advice and troubleshooting.
• Handle customer enquiries and complaints.

Skills

Retail supervision

Customer service

Aquarium care

Job description

WhatsApp: [phone] (Kyler) Email: [e-mail]

Salary: $3000 - $4500
Working Days: 6 Days (5 days off per month)
Working Hours: 10am – 8pm
Working Location: Havelock

Job Scope

• Oversee daily operations of the aquarium retail shop to ensure smooth workflow and excellent customer service.
• Supervise and guide retail staff, ensuring product knowledge, service standards, and performance are maintained.
• Handle opening and closing duties, cash management, POS operations, and daily sales reporting.
• Maintain proper shop presentation, cleanliness, and upkeep of livestock tanks, aquatic plants, and aquarium displays.
• Monitor livestock wellbeing, water quality, and stock conditions, coordinating care schedules where required.
• Manage inventory, conduct stock checks, and coordinate replenishment of livestock, plants, and products.
• Assist customers with aquarium setup advice, product recommendations, and troubleshooting.
• Handle customer enquiries, feedback, and complaints professionally.
• Ensure adherence to company SOPs, hygiene, and safety standards.
• Support sales promotions and overall store performance.
• Perform any other duties assigned by Management.

Requirements

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aquascaping
• Willing to work retail hours, weekends, and public holidays if required.
• Will required to travel to other outlets when required

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683