Retail Associates (Luxury Fashion - Airport)

Lagardère Travel Retail; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Singapore is seeking Retail Associates for a luxury fashion outlet at Changi Airport. The role focuses on delivering exceptional customer service, maintaining high presentation standards, and managing sales transactions. Ideal candidates will have prior experience in luxury fashion retail and strong interpersonal skills. This position requires flexibility to work shift hours, including weekends and holidays.

Qualifications

• Prior experience in luxury fashion retail or in similar capacity.
• Strong communication and interpersonal skills.
• Excellent product knowledge and ability to make recommendations.
• Attention to detail and passion for high standards.

Responsibilities

• Deliver outstanding customer service and sales assistance.
• Maintain store presentation and visual merchandising standards.
• Process sales transactions accurately.
• Assist in managing stock levels and replenishment.

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Team collaboration

Job description

Retail Associates (Luxury Fashion - Airport)

Responsibilities

• Deliver outstanding customer service and sales assistance to all customers
• Maintain store presentation and visual merchandising standards
• Process sales transactions accurately and efficiently
• Assist in managing stock levels and replenishment
• Contribute to the achievement of sales targets and key performance indicators
• Identify and handle customers’ inquiries and concerns in accordance to company and airport (refund) policy

Qualifications

• Prior experience in luxury fashion retail or in similar capacity
• Strong communication and interpersonal skills to engage with a diverse customer base
• Excellent product knowledge and the ability to make informed recommendations
• Attention to detail and a passion for maintaining high standards of presentation
• Comfortable working in Changi Airport on retail shift hours, including weekends and public holidays
• A positive, service-oriented attitude and the ability to work collaboratively in a team