Retail Associate | Orchard | Start Immediate

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Orchard is seeking a Retail Sales Specialist to drive sales targets, ensure excellent customer experiences, and maintain store organization. The ideal candidate should have at least 1 year of customer service experience and strong teamwork skills. This position offers a competitive salary, additional benefits, and a dynamic working environment.

Benefits

Staff Discount: 25%

13th month bonus

Progressive annual leave up to 14 days

Qualifications

• Minimum 1 year working experience in customer service.
• Possesses teamwork skills and able to work in a team.

Responsibilities

• Drive monthly sales target and promotions.
• Provide excellent buying experience with product recommendations.
• Conduct weekly stock-takes for sufficient stock levels.
• Handle customer complaints professionally.
• Process transactions accurately and assist with packing.
• Restock shelves and ensure compliance with product labeling.
• Maintain cleanliness of the outlet and storeroom.
• Monitor stock levels and reorder points.
• Communicate customer feedback to management.
• Keep records and reporting as required.

Skills

Teamwork

Customer service

Job description

Retail Sales Specialist @ Orchard

• Salary Range: SGD2100-2500 per month
• Annual Leave: 7 days AL (progressive, cap at 14 days annually)
• Compassionate leave: 2 days
• Staff Discount: 25%
• 13th month bonus

Job Description

• Drive monthly sales target and promotions to meet company's objectives
• Providing excellent buying experience to our customers by offering product recommendations and sharing of product knowledge
• Conduct a weekly stock-take to ensure sufficient stocks in the shop
• Handle customer complaints professionally and elevate issues to management when necessary
• Handle cashiering and accurately process transactions
• Assist with packing of retail packaging whenever necessary with proper labeling and sealing of the products
• Restock shelves and ensure that all products on display are organized and compliant with regards to product labelling
• Maintain cleanliness of the outlet and storeroom at all times
• Monitor stock levels and reorder points
• Communicate all feedback from customers to management
• Record keeping and reporting as per required by the company

Working Conditions

• Working days: 6 days/week (8hrs)
• Hours: AM Shift 9.15am-6.15pm / PM Shift: 12.30pm-9.30pm
• Working on PH: 2X Pay
• Overtime: 1.5X (upon request by management)

Requirements

• Possesses teamwork and able to work in a team
• Has min 1 year working experience in customer service