Retail Associate [ Jewellery Diamond Specialists / Up to $4500 ] 6154

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading jewellery retail firm in Singapore is seeking a Jewellery Retail Associate specializing in diamonds. Ideal candidates will have at least 1 year of experience in high-end retail and be flexible to work retail hours, including weekends and public holidays. Responsibilities include guiding clients through educational sessions on diamonds, assisting with ring design selections, and ensuring exceptional customer experience throughout their visit.

Qualifications

• Minimum 1 year experience in High-End Retail.
• Ability to work Retail Hours including weekends and public holidays.

Responsibilities

• Guide clients through an education session about diamonds.
• Assist clients with selecting and customizing ring designs.
• Deliver high-quality product demonstrations during training.
• Ensure a smooth flow for clients including delivery timelines.
• Manage client interactions, including greeting and assisting with collections.

Skills

Customer service

High-End Retail experience

Product knowledge in diamonds

Job description

Overview

Jewellery Retail Associate (Diamond specialists)

Location: Orchard Road | Working days & time: 6 days | (9.30am-8pm - Mon - Sat) / (9.30am - 7pm - Sun/PH)

4 days off per month

Responsibilities

• We operate largely on an appointment basis, where we take our clients through a 1.5-2 hr education session about diamonds, to create awareness about the diamond retail industry.
• These appointments also include helping clients choose their ring designs and helping them with customization options for their ring designs.
• You will be trained to deliver a holistic and high-quality product demo to our clients, throughout the first 3 months.
• You will also be expected to continuously keep abreast of ongoing product developments.
• You will be in charge of ensuring a smooth flow for our clients, including responsibilities such as ensuring the diamond’s delivery timeline, helping clients with their customized designs, and following up with their enquiries.
• This includes greeting and ushering, helping clients with their collections, and many more interactions.

Requirements

• Min 1 year experience in High-End Retail.
• Able to work Retail Hours & both weekends/PH