Retail Associate (Airport Retail)

LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Singapore is looking for a Retail Associate at Changi Airport. This role involves promoting products, achieving sales targets, and providing excellent customer service. Candidates should have at least one year of retail sales experience and be comfortable working in a shifting environment. Benefits include monthly allowances, commissions, and medical insurance.

Benefits

Monthly allowances up to $255

Attractive sales commission up to $400

Annual leave of 12 to 18 days

Medical and dental insurance

Joining Bonus of $600 for new hires

Qualifications

• Min 1 year of retail sales experience required.
• Comfortable with sales targets and key performance indicators.
• Basic computer skills needed.

Responsibilities

• Engage customers to promote products and meet sales targets.
• Ensure shelves are well-stocked and merchandise is presented correctly.
• Use POS system for payment processing accurately.

Skills

Sales skills

Interpersonal skills

Communication skills

Team player

Self-driven attitude

Education

N-Level or equivalent

Job description

Retail Associate

Location: Changi Airport

Working Hours: Rotating shift between 0600 and 0100 (FT) and 0700 and 2300 (PT)

Full-Time Shift: 9.5 hours including 1 hour unpaid break, 42.5 hours per week

Part-Time Shift: 9.5 hours including 1 hour unpaid break, min 5 days a week (Min 2 months commitment)

Salary: 2k - 2.5k (Part-time: 13/hour)

Responsibilities

• Actively engage customers to promote products, apply upselling techniques, and meet or exceed sales targets.
• Deliver first-class service, communicate promotions clearly, and create a positive shopping experience.
• Ensure shelves are well-stocked and merchandise is presented according to visual guidelines.
• Use Point-of-Sale (POS) system to process all payments accurately, including cash reconciliation at shift end.
• Perform daily housekeeping duties to maintain cleanliness and safety of work environment.
• Any other ad-hoc duties as assigned.

Requirements

• Min N-Level or equivalent.
• Min 1 year of retail sales experience is required.
• Comfortable with sales targets / Key Performance Indicator (KPI).
• A good team player and self-driven attitude.
• Strong interpersonal and communication skills.
• Customer satisfaction-oriented.
• Basic computer skills.
• Comfortable to work retail and shift hours.
• Comfortable to handle liquor and tobacco products.
• Must be 21 years old and above as per Tobacco Act.

Benefits

• Monthly allowances up to $255.
• Attractive sales commission up to $400.
• Annual leave of 12 to 18 days per calendar year.
• Medical and dental insurance.
• Joining Bonus of $600 for local Full Time new hires, subject to T&C.