Retail Associate

PERSIAN BOUTIQUE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore is seeking a Retail Sales Associate to engage customers with passion and fashion knowledge. The ideal candidate possesses strong sales skills, excellent communication abilities, and a friendly demeanor. Proficiency in English and Malay is essential to cater to a diverse customer base. This role includes managing financial transactions and maintaining inventory standards.

Qualifications

• Proven experience as a Retail Sales Associate or similar role.
• Basic understanding of sales principles.
• Ability to converse in English & Malay.

Responsibilities

• Engage with customers and drive sales.
• Manage inventory and assist with merchandising.
• Handle financial transactions accurately.

Skills

Sales engagement

Customer service

Inventory management

Communication

Fashion knowledge

Tools

POS system

Job description

Job Responsibilities:

• Serve and style customers with passion and fashion knowledge.
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Greet, receive and communicate with customers in a welcoming manner.
• Respond to customers’ questions and answer them with confidence.
• Provide outstanding customer service by looking for opportunity to provide an extra mile service on all occasions.
• Document sales by creating or updating customer profile records.
• Manage financial transactions. (Cashiering cash and non-cash payment methods)
• Perform closing store funtion by processing end of day/shift total purchases, processing checks, cash, and store or other credit and debit cards.
• Manage inventory of the store by requesting, receiving and stocking merchandise.
• A keen eye for Visual Merchandising and daily upkeep store in presentable condition.
• Any other activities deem fit by the management related to your role.
• Other ad-hoc activities.

Requirements:

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English & Malay as needed to converse to Malay speaking customer, as majority of the customer converse in Malay Language.
• Basic Math skills for quick calculation of discounts and promotional offers.
• Track record of over‑achieving sales quota
• Hands‑on experience with POS transactions
• Familiarity with inventory procedures
• Great communication and interpersonal skills
• A friendly and energetic personality with customer service focus and fashionable.
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts.

The requirements of the employee may change from time to time and may require some ad‑hoc duties as the needs of the business changes.