We're seeking a skilled and motivated assistant retail manager to join our team at [Company A].
As an assistant retail manager, you will play a critical role in ensuring the success of our retail operations, including managing store operations, sales, inventory, customer service, and staff. If you have a passion for retail and customer service, are a strong communicator, and are experienced in managing and coaching teams, you are the ideal candidate we are looking for.
Our package includes a competitive stipend, comprehensive benefits, and opportunities for growth within the firm. We are an equal opportunity employer and committed to diversity and inclusion.
Objectives of this role
- Supporting the store manager in achieving sales targets.
- Managing daily operations, including store opening and closing procedures, cash handling, and inventory management.
- Ensuring customer satisfaction with a problem‑solving attitude.
- Collaborating with other departments to optimise the customer experience and improve store operations.
Your tasks
- Assist in managing inventory levels, ordering stock, and conducting stock audits.
- Support scheduling to ensure adequate staff coverage during peak times.
- Manage and train junior employees, ensuring they meet performance targets and provide exceptional customer service.
- Provide feedback to the retail manager for sales, customer service, accounting, and staff performance.
- Work with the marketing department to plan and execute promotional activities.
- Ensure that the store is always clean, organized and visually appealing.
- Monitor sales performance and take corrective action as needed.
Required skills and qualifications
- 3+ years of experience in retail management roles.
- Bachelor’s degree in business administration, retail management, or a related field.
- Solid understanding of retail operations, sales and inventory management.
- Experience in visual merchandising techniques and store layout optimisation.
- Customer‑focused approach and ability to work well under pressure.
- Excellent analytical capabilities to create and analyse reports and sales statistics.
- Ability to manage and motivate employees effectively with strong interpersonal skills.
Preferred skills and qualifications
- Flexible working on weekends and holidays.
- Must be work between 12.30 am to 07.30 am & 4.30 pm to 6.30 pm.
- Experience in inventory management & retail software as well as customer relationship management.
- Business Analytics Specialist Retail Certification (BASRET) or relevant certifications and training in retail management, customer service, sales, or marketing.