RETAIL ASSISTANT MANAGER

NM BISTRO PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading bistro in Singapore is seeking an operational manager to assist with daily business operations, employee supervision, and customer service. The ideal candidate will have experience in managing store activities, resolving customer issues, and ensuring compliance with safety regulations. This position requires strong organizational skills and the ability to work in a fast-paced environment.

Responsibilities

• Assist the store manager in daily business operations.
• Coordinate daily operations and report on outcomes.
• Recruit, train, and supervise employees.
• Manage employee schedules and conduct performance reviews.
• Monitor and maintain store inventory levels.
• Assist in developing new sales and recruitment strategies.
• Ensure compliance with health and safety regulations.
• Maintain a clean and organized store front.
• Resolve customer complaints in a timely manner.
• Ensure adherence to store policies and procedures.

Job description

• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.