Retail Assistant Manager

STARLIGHT JEWELLERY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading jewellery retailer in Singapore seeks a dedicated Retail Assistant Manager to support store operations. You will assist the Store Manager in leading retail staff and driving sales while ensuring excellent customer service. Ideal candidates have retail management experience and strong leadership skills. This position offers career advancement opportunities and various benefits.

Benefits

Competitive salary

Employee discounts

Performance-based incentives

Qualifications

• Previous experience in retail management or supervision.
• Strong leadership and communication skills.
• Passion for delivering outstanding customer service.

Responsibilities

• Support the Store Manager in daily operations.
• Motivate retail staff to achieve sales goals.
• Handle customer inquiries and complaints.

Skills

Leadership

Customer service

Communication skills

Inventory management

Tools

POS systems

Job description

Starlight Group

About Us: We are a collection of jewellery businesses, each catering to distinct consumer market segments. Our specialty lies in 916/999 gold jewellery within the Singapore market. Established in 2019 to fill a void in the gold financing industry, our company swiftly expanded its reach beyond Singapore to Indonesia. Embracing a dynamic pace, we aim to foster mutual growth in both business and the professional development of our employees to achieve collective success.

Job Description:

We are looking for a dedicated and experienced Retail Assistant Manager to support the day-to-day operations of our retail store. The Retail AM will assist the Store Manager in leading a team of retail associates, driving sales, and ensuring an exceptional customer experience.

Responsibilities:

• Support the Store Manager in overseeing daily store operations
• Assist in managing and motivating retail staff to achieve sales goals and provide excellent customer service
• Help in maintaining inventory levels and visual merchandising standards
• Handle customer inquiries, complaints, and escalations effectively
• Contribute to the recruitment, training, and development of retail associates
• Collaborate with the management team to implement strategies for business growth

Requirements:

• Previous experience in retail management or supervisory role
• Strong leadership skills and ability to lead by example
• Excellent communication and interpersonal skills
• Proficiency in inventory management and POS systems
• Passion for delivering outstanding customer service
• Flexibility to work varied shifts, including weekends and holidays

Benefits:

• Competitive salary and performance-based incentives
• Employee discounts on merchandise
• Opportunities for career advancement within the company