Retail Assistant Manager

Starlight Jewellery; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A jewellery company in Singapore is seeking a Retail Assistant Manager to support daily operations, lead a team, and enhance customer experience. The ideal candidate should have previous retail management experience, strong communication skills, and a passion for outstanding customer service. This role offers competitive salary, benefits, and opportunities for career advancement.

Benefits

Competitive salary and performance-based incentives

Employee discounts on merchandise

Opportunities for career advancement within the company

Qualifications

• Previous experience in retail management or supervisory role.
• Strong leadership skills and ability to lead by example.
• Excellent communication and interpersonal skills.
• Proficiency in inventory management and POS systems.
• Passion for delivering outstanding customer service.
• Flexibility to work varied shifts, including weekends and holidays.

Responsibilities

• Support the Store Manager in overseeing daily store operations.
• Assist in managing and motivating retail staff to achieve sales goals.
• Help in maintaining inventory levels and visual merchandising standards.
• Handle customer inquiries, complaints, and escalations effectively.
• Contribute to the recruitment, training, and development of retail associates.
• Collaborate with the management team to implement strategies for business growth.

Skills

Leadership skills

Communication skills

Customer service

Inventory management

Tools

POS systems

Job description

Starlight Group

About Us:

We are a collection of jewellery businesses, each catering to distinct consumer market segments. Our specialty lies in 916/999 gold jewellery within the Singapore market. Established in 2019 to fill a void in the gold financing industry, our company swiftly expanded its reach beyond Singapore to Indonesia. Embracing a dynamic pace, we aim to foster mutual growth in both business and the professional development of our employees to achieve collective success.

Job Description:

We are looking for a dedicated and experienced Retail Assistant Manager to support the day-to-day operations of our retail store. The Retail AM will assist the Store Manager in leading a team of retail associates, driving sales, and ensuring an exceptional customer experience.

Responsibilities:

• Support the Store Manager in overseeing daily store operations
• Assist in managing and motivating retail staff to achieve sales goals and provide excellent customer service
• Help in maintaining inventory levels and visual merchandising standards
• Handle customer inquiries, complaints, and escalations effectively
• Contribute to the recruitment, training, and development of retail associates
• Collaborate with the management team to implement strategies for business growth

Requirements:

• Previous experience in retail management or supervisory role
• Strong leadership skills and ability to lead by example
• Excellent communication and interpersonal skills
• Proficiency in inventory management and POS systems
• Passion for delivering outstanding customer service
• Flexibility to work varied shifts, including weekends and holidays

Benefits:

• Competitive salary and performance-based incentives
• Employee discounts on merchandise
• Opportunities for career advancement within the company