Retail Assistant - (Hougang)

Phoon Huat Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail company in Singapore seeks customer-focused individuals for their team. The candidate will deliver excellent customer service, manage order fulfilment, and maintain store standards. Retail experience is preferred but not necessary as training will be provided. Ideal candidates should possess a positive attitude, good communication skills, and a minimum of GCE 'O' or 'N' level qualification.

Benefits

13th month bonus (AWS)

10% Staff discount for purchases

Inpatient & Outpatient Medical Allowance

Birthday incentive Loyalty Points

Quarterly Loyalty Points

Qualifications

• Candidates with retail experience preferred but training will be provided.
• Good team player and able to work independently.
• Friendly disposition and positive attitude.

Responsibilities

• Deliver customer service excellence and assist with order fulfilment.
• Replenish and arrange merchandise as per SOP.
• Perform price tagging and cashiering duties.
• Maintain high standards of housekeeping.

Skills

Customer service excellence

Positive attitude

Good communication skills

Team player

Education

Minimum GCE 'O' or 'N' level

Job description

5 workdays rotating shifts (Inclusive weekends and Public Holidays)

13th month bonus (AWS)

10% Staff discount for purchases from Phoon Huat/Redman.

Quarterly Redmanshop.com Loyalty Points.

Birthday incentive Redmanshop.com Loyalty Points.

Inpatient & Outpatient Medical Allowance

Responsibilities:

Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.

Replenish and arrange merchandise according to Company’s Standard Operating Procedures.

Perform out-of-stock, quality, and expiry checks.

Perform price tagging and ensure accuracy.

Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.

Create and maintain retail outlet displays.

Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.

Assist in retail outlet opening and closing including participating in the cashier balancing process.

Participate in stock‑take.

Requirements:

Candidates with retail experience preferred but not necessary, training will be provided.

Minimum GCE 'O' or 'N' level.

Good team player, and able to work independently.

Positive attitude and friendly disposition.

Good communication and interpersonal skills.