Retail Assistant (Full Time | Islandwide Locations in SG)

Pet Lovers Centre; Singapore; On-site; SGD 26,000 - 33,000; Full time

Job summary

A leading pet retail company in Singapore is seeking a Retail Assistant to support operations and deliver exceptional customer service. Responsibilities include greeting customers, managing cashiering duties, and promoting products. The ideal candidate enjoys working in a pet-friendly environment and is comfortable handling animals. Benefits include a sign-on bonus, health insurance, and team bonding activities.

Benefits

Sign-on Bonus: S$600

General Target Incentives: Up to $410

Health Insurance

Quarterly Meal Allowance

Team Bonding

Long Service Award

Staff Purchase Discount

Company Uniform Provided

Qualifications

• Able to work 5 days a week, including weekends and public holidays.
• Must be willing to have direct contact with animals and handle food packaging.
• Must be able to carry at least 22kg and climb ladders.

Responsibilities

• Support day-to-day business operations of the retail store.
• Provide excellent customer service by greeting and assisting customers.
• Perform cashiering duties and close the cashiering counter.

Skills

Customer service

Product knowledge

Cashiering

Upselling

Job description

Retail Assistant (Full Time | Islandwide Locations in SG)

As a Retail Assistant, you will help create excitement about the products that the Company carries, providing the right solutions and getting products into the hands of the Company’s valued customers. Being part of the retail team, you must understand the business objectives and the importance of having the ability to deliver a company customer service & shopping experience that is a cut above the rest.

Roles & responsibilities include:

Support the day-to-day business operations of the retail store.

Greeting customers, the moment they enter the store and making them feel welcome.

Perform cashiering function / Cashiering counter closing.

Be approachable and be a good listener in discovering customers’ needs.

Recommend a product and solution in meeting customers’ needs & objectives.

Generate interest through the sharing of product knowledge.

Keeping abreast of product knowledge through continuous learning.

Overcoming customers’ objections.

Upselling of pet accessories, toys etc.

Promote and market PLC membership sign-ups & renewals.

Provide tender loving care to small animals in the store.

Perform general housekeeping to maintain a safe and hygienic environment for staff, customers and pets.

Closing sales with pride and a high level of professionalism.

Requirements:

Able to work 5 days work week (including weekends and public holidays)

Working Hours: 10am - 10pm (Pet Safari outlets: NEX, Vivo City, The Star Vista and Waterway Point Mall), OR 11am - 9:30pm (Pet Lovers Centre outlets)

Must be willing to have direct contact with animals and work in pet retail environment (animals, animals' fur & dust)

Must be able to carry at least 22kg and can climb the ladder.

Able to handle food packaging products that contain Pork, Beef, Seafood, Lamb & Poultry, etc.

Highlights:

Sign-on Bonus: S$600 (After completion of continuous six (6) months of service, as per the Company's Sign-On bonus policy).

General Target Incentives: Upto $410

Benefits: Medical Re, Health Insurance, Quartely Meal Allowance, Team Bonding, Long Service Award, Staff Purchase Discount, Company Uniform Provided, etc.

Please note only shortlisted candidates will be notified.

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