Retail Assistant (Airport)

SMARTE CARTE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading baggage service company in Singapore is looking for dedicated personnel to provide exceptional customer service. Responsibilities include handling POS transactions, ensuring security compliance, and maintaining store cleanliness. Ideal candidates should possess good interpersonal skills and the capability to converse in basic English. Only Singaporeans are eligible for this position. Shifts available include morning, afternoon, and night schedules.

Qualifications

• Familiarity with POS system is an added advantage.
• Good interpersonal and communication skills.
• Ability to converse in basic English.
• Able to obtain an Airport Pass (Airside).
• Able to carry up to 25kg luggage.

Responsibilities

• Attend to customer inquiries and provide excellent customer service experience.
• Perform cash and credit card transactions using POS and Baggage Storage System.
• Ensure compliance to security standards during bag search.
• Responsible for store cleanliness and image.

Skills

Customer service

Interpersonal skills

Basic English

Team player

Tools

Point of Sales (POS)

Job description

Duties

• Attend to customer inquiries and provide excellent customer service experience
• Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
• Perform opening and closing settlement for POS and BSS for daily cash reconciliation
• Perform bag wrapping service and upselling of baggage services or products
• Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
• Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
• Responsible for store cleanliness and image
• Any other duties as assigned by management

Job Specifications (Qualifications/Experiences)

• Familiarity with POS system will be on an added advantage
• Good interpersonal and communication skills
• Team player
• Ability to converse in basic English
• Able to obtain an Airport Pass (Airside).
• Able to carry up to 25kg luggage

*Singaporean Only*

*6 days work week*

*Shifts available (Fixed Shift):
Morning: 6.50am - 3.10pm
Afternoon: 2.40pm - 11pm
Night: 10.45pm - 7.05am