Retail Assistant

East Ocean Aquatic Trading Centre; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

East Ocean Aquatic Trading Centre is looking for energetic and reliable Shop Assistants to join our aquarium store team. You will be the face of the store, greeting customers, assisting with daily sales, processing online orders, and maintaining clean, well-stocked displays.

This entry-level role suits anyone passionate about aquatic pets and customer service, with opportunities to learn retail operations and live animal care in a friendly environment.

Qualifications

• Retail, cashiering or customer service experience preferred.
• Comfortable working with water, live fish and plants.
• Friendly, punctual and able to lift water buckets, gravel and gear boxes.
• Flexible to work weekends and public holidays (weekend allowance provided).

Responsibilities

• Greet shoppers and assist with daily sales.
• Process online orders and manage stock displays.
• Unpack, tag incoming inventory and restock shelves.
• Assist with aquarium care and tank upkeep.

Skills

Customer service

Cashiering

Retail operations

Aquarium/pet interest

Job description

About the Role

We are looking for energetic and reliable Shop Assistants to join our aquarium store team. In this role, you will be the face of our store—welcoming customers, assisting with daily sales, processing online orders, and maintaining clean, well-stocked displays. This is a great entry-level or junior role for anyone passionate about aquatic pets, customer service, and retail operations.

Key Responsibilities

• Customer Service & Sales: Greet shoppers, recommend products, catch and bag live fish/plants, and accurately process POS transactions.

• Store & Tank Upkeep: Assist with basic aquarium care (water changes, glass cleaning), acclimate new livestock shipments, and maintain clean, organized retail displays.

• Stock & E-Commerce Operations: Unpack/tag incoming inventory, restock shelves, pick and pack online orders, and assist with inventory counts.

Requirements

• Retail, cashiering, or customer service experience preferred (aquarium/pet interest is a strong plus, but not required).

• Comfortable working with water, live fish, plants, and live fish food.

• Friendly, punctual, and physically capable of lifting water buckets, gravel, and gear boxes.

• Flexible to work weekends and public holidays (weekend allowance provided).