Retail Assistant

Times Travel (Kaboom); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading retail company at Changi Airport is looking for a Retail Assistant. This role involves managing daily operations, providing exceptional customer service, and maintaining the retail environment. Ideal candidates will have a GCE 'O' Level or equivalent and a positive attitude with a willingness to learn. Employee benefits include training, cash incentives, medical benefits, and flexible leave options.

Benefits

Annual Leave & Medical Leave

Flexi Leave

Medical & Flexi Benefits

Staff Discounts

Qualifications

• Minimum GCE ‘O’ Level or equivalent.
• Prior retail or customer service experience is preferred but not mandatory.
• Strong attention to detail and ability to multitask.

Responsibilities

• Manage the day-to-day operations of the retail outlet.
• Provide exceptional customer service and assistance to all shoppers.
• Maintain a clean, organized, and well-stocked retail environment.

Skills

Customer service

Team collaboration

Attention to detail

Communication

Multitasking

Education

GCE 'O' Level or equivalent

Job description

Are you passionate about customer service and looking for an exciting opportunity to work in one of the world's most renowned airports? Join our Times Travel team at Changi Airport as a Retail Assistant and be part of an environment that thrives on excellence and innovation!

Receive training from seasoned Retail Managers and Operations Leaders to master brand management. We reward your efforts with cash incentives, competitive medical benefits, and annual leave. We're seeking motivated individuals to help propel retail businesses in Singapore. You'll gain experience working with a diverse range of products, including children's educational items, toys, games, and souvenirs for travelers.

Job Responsibilities

• Manage the day-to-day operations of the retail outlet
• Provide exceptional customer service and assistance to all shoppers
• Maintain a clean, organized, and well-stocked retail environment
• Handle sales transactions accurately and efficiently
• Assist in merchandising and stocking shelves with new products
• Stay updated on product knowledge and promotional activities
• Address customer inquiries and resolve any issues in a professional manner
• Collaborate with team members to achieve sales targets and store goals
• Administrative tasks such as stock ordering, inventory count and basic reporting
• Any ad-hoc duties as assigned by supervisor

Job Requirements

• Minimum GCE ‘O’ Level or equivalent
• Prior retail or customer service experience is preferred but not mandatory
• Good communication and interpersonal skills
• Strong attention to detail and ability to multitask
• A positive and enthusiastic attitude with a willingness to learn
• Strong team player with the ability to collaborate effectively with colleagues
• Flexibility to work shifts (rotating), including weekends and public holidays
• Ability to work in a fast‑paced and dynamic environment

Location

Changi Airport transit area (Transport provided for opening shift and closing shift）

Additional Employee Benefits

• Annual Leave & Medical Leave
• Flexi Leave such as Birthday Leave, Family Care Leave etc.
• Medical & Flexi Benefits
• Staff Discounts

For Long‑Term Contractual Positions: We provide competitive remuneration with achievable KPI targets, offering additional monthly cash incentives and a completion bonus at the end of your contract. Stay with us and earn extra cash! You will also gain exposure to various brands we manage and have opportunities for job rotations if you are willing to perform and take on new challenges.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.