Retail Ambassador (Full-time and Part-Time)
We’re on the lookout for self-motivated, vibrant individuals who love people, retail, and meaningful customer interactions. As a Retail Ambassador, you’ll be the heart of our flagship store experience — welcoming guests into the Singlapa world, sharing the stories behind our watercolour art, and helping customers find pieces that brighten their everyday lives. If you’re someone with great energy, a warm personality, and a passion for beautiful things, we’d love to meet you.
Job Responsibilities
- Create a warm, smooth, and welcoming experience for every guest who steps into our store
- Maintain an inviting retail space — tidy, beautiful, and true to our brand aesthetic
- Engage customers with sincerity: share product knowledge, advise on gifting, fit, and selections
- Stay updated on our collections, new launches, promotions, and brand stories
- Provide a seamless shopping journey from browsing to checkout
- Assist with visual merchandising to ensure an inspiring product display
- Receive and process new stock, replenishments, returns, damages, transfers, and support stocktakes
- Handle cashiering duties via our POS system, including payment processing and packaging purchases
- Work collaboratively with HQ for timely updates and operational needs
- Support the store manager in driving sales and maintaining store standards
Who We’re Looking For
- Applicants must have genuine interest in Singlapa — our story, craftsmanship, and products
- Be a warm, empathetic people-person who loves conversations and makes customers feel at ease; be a team player who values respect, support, and collaboration
- If you can watercolour, it is highly advantageous
- Be a multi-tasker who can thrive in a fast-paced retail environment
- Maintain strong floor discipline: tidiness, organisation, and proactive upkeep
- Be dependable, responsible, and able to work independently when required
- Minimum 15 hours per week
- Must be able to work at least 1 weekend and public holidays
- Comfortable with both opening and closing shifts
- Minimum 6-month commitment
- Hourly-rated role
- Enjoy all the art classes we provide
- Approximately 44 hours per week (full-time) and must be able to work at least 1 weekend and public holidays
- Full-time benefits and incentives apply
How to Apply
If you feel you’re the right fit, please email us (*****@singlapa.com) with:
- Your resume (including basic contact details)
- The specific role you’re applying for and your availability/commitment period
- Tell us a little why you think you are a good fit.
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