Restaurant Supervisor

RN Care; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality service company in Singapore seeks a team supervisor to ensure smooth operations and excellent guest relations. Responsibilities include conducting briefings, supervising staff, and handling complaints. Candidates should have a Diploma in Hospitality Management, at least 4 years of experience, and be willing to work long hours. Join us to enhance guest experiences and develop team skills.

Qualifications

• Minimum 4 years of relevant experience in a similar capacity.
• Able to work 6 days and long hours.

Responsibilities

• Conduct departmental daily briefings for team members.
• Supervise team members to ensure tasks are carried out as per standards.
• Build good relationships with guests and remember their preferences.
• Handle guests’ complaints and comments efficiently.
• Manage administration work for cashier/bar operation.
• Check stock levels to ensure operational needs are met.
• Develop and maintain staff training programs.
• Prepare weekly staff schedules.

Skills

Guest relations

Team supervision

Complaint handling

Education

Diploma / Certificate in Hospitality Management

Job description

Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.

Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.

Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service.

Handle guests’ complaints and comments tactfully and efficiently.

Handle all administration work pertaining to cashier/bar operation requirement and company’s policies.

Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests.

Develop, conduct, and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service.

Requirements

• Minimally a Diploma / Certificate in Hospitality Management (Food & Beverage)
• Minimum 4 years of relevant experience in a similar capacity
• Able to work 6 days and long hours

To submit your application, please apply online *****@rn-care.com or call +65 6220 0*** for a private and confidential discussion. Your interest will be treated with the strictest confidence.

We regret to inform you that only shortlisted candidates will be notified thereafter.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.