Restaurant Supervisor

KINGDOM FEAST PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local dining establishment in Singapore is seeking a dedicated supervisor to manage customer service and uphold food quality standards. The ideal candidate will have at least 3 years of supervisory experience in the hotel or restaurant industry, a diploma or degree, and fluent English skills. Your responsibilities will include resolving customer issues, collaborating with the marketing department, and maintaining cleanliness in the restaurant.

Qualifications

• 3 years of experience as a supervisor or higher in hotel/restaurant.
• Fluent spoken and written English required.

Responsibilities

• Resolve customer issues and maintain high customer service levels.
• Collaborate with marketing for information dissemination.
• Provide feedback to management based on customer input.
• Ensure food quality with kitchen crew.
• Handle administrative duties like ordering stock.

Skills

Customer service

Feedback management

Team collaboration

Education

Diploma/Degree in any field

Job description

Roles & Responsibilities

Duties

• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work closely with marketing department to disseminate information to staff
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Handle other administrative duties such as ordering stock, cashiering

Housekeeping

• Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
• Maintenance of equipment for long term use

Requirements

Qualifications

• Diploma/Degree in any field

Experience

• 3 Years experience as supervisor and above in hotel/restaurant

Language

• Spoken/Written English