Restaurant Supervisor

Kantin at Jewel Changi; Singapore; On-site; SGD 29,000 - 36,000; Full time

Job summary

Kantin at Jewel Changi is hiring a Restaurant Supervisor to join our team in Singapore. This full-time role involves managing front-of-house operations and delivering exceptional guest experiences at our Jewel Changi airport location.

You will lead service staff, coordinate tasks, handle guest feedback, and ensure smooth service flow while maintaining high standards in a fast-paced environment. Weekend and public-holiday availability is required.

Qualifications

• Experience in a customer-facing role within hospitality or food and beverage is essential.
• Excellent communication and interpersonal skills with a focus on guest service.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Positive, enthusiastic, team-oriented attitude.
• Willingness to work a range of shifts, including weekends and public holidays.

Responsibilities

• Overseeing daily front-of-house operations to ensure smooth service.
• Training, guiding, and motivating service crew to deliver outstanding hospitality.
• Delegating tasks and monitoring performance to maintain high standards.
• Delivering excellent guest experiences.
• Handling guest feedback or concerns promptly and graciously.
• Managing orders and ensure smooth service flow.
• Supporting the team in preparing and serving drinks, cocktails, and desserts as needed.
• Maintaining a clean, organised, and well-stocked dining area.
• Overseeing the restocking of supplies and monitoring inventory.
• Handling transactions, reporting and assisting with basic administrative duties.

Skills

Customer service

Communication

Multitasking

Team leadership

Job description

About the role

Kantin at Jewel Changi is seeking a motivated and customer-focused Restaurant Supervisor to join our dynamic team at our restaurant located in the Changi Airport East Region. This full-time position is an excellent opportunity to be part of an innovative and fast-paced hospitality environment, where you will be responsible for providing exceptional service to our guests.

What you'll be doing

• Overseeing daily front-of-house operations to ensure smooth service
• Training, guiding, and motivating service crew to deliver outstanding hospitality
• Delegating tasks and monitoring performance to maintain high standards
• Delivering excellent guest experiences
• Handling guest feedback or concerns promptly and graciously
• Managing orders and ensure smooth service flow
• Supporting the team in preparing and serving drinks, cocktails, and desserts as needed
• Maintaining a clean, organised, and well-stocked dining area
• Overseeing the restocking of supplies and monitoring inventory
• Handling transactions, reporting and assisting with basic administrative duties

What we're looking for

• Previous experience in a customer-facing role within the hospitality or food and beverage industry
• Excellent communication and interpersonal skills with a focus on providing exceptional customer service
• Strong attention to detail and the ability to multitask in a fast-paced environment
• A positive, enthusiastic and team-oriented attitude
• Flexibility to work a range of shifts, including weekends and public holidays

About us

KANTIN is a modern and vibrant restaurant located within the iconic Jewel Changi Airport complex. Our mission is to provide our guests with a unique and memorable dining experience, showcasing the best of Bornean cuisine and hospitality. We are committed to creating a welcoming environment and delivering exceptional customer service.