Restaurant Supervisor

KINGDOM POT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant in Singapore seeks an experienced supervisor to manage customer services and administrative duties. You will ensure high-quality service, coordinate with various departments, and maintain cleanliness. Candidates should have a diploma or degree and at least 3 years of supervisory experience in the food industry. Fluency in English is essential.

Qualifications

• 3 years of experience as a supervisor or above in hotel/restaurant.
• Fluency in spoken and written English.

Responsibilities

• Resolve customer issues.
• Uphold the highest level of customer service.
• Collaborate with the marketing department for information dissemination.
• Gather customer feedback and report to management.
• Work with the kitchen crew to ensure food quality.
• Manage administrative tasks like ordering stock and cashiering.
• Maintain cleanliness and hygiene of the restaurant area.
• Maintain equipment for long-term use.

Skills

Customer service skills

Communication skills

Teamwork

Education

Diploma/Degree in any field

Job description

Roles & Responsibilities

Duties

• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work closely with marketing department to disseminate information to staff
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Handle other administrative duties such as ordering stock, cashiering

Housekeeping

• Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
• Maintenance of equipment for long term use

Requirements

Qualifications

• Diploma/Degree in any field

Experience

• 3 Years experience as supervisor and above in hotel/restaurant

Language

• Spoken/Written English