Restaurant Supervisor

KINGDOM DELICACIES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality company in Singapore seeks a skilled supervisor to ensure outstanding customer service and food quality. Candidates should possess a diploma/degree and have at least 3 years of supervisory experience in a restaurant or hotel setting. Proficiency in spoken and written English is essential. This role involves resolving customer issues, collaborating with marketing, and maintaining cleanliness standards.

Qualifications

• Minimum 3 years of experience as supervisor or above in hotel/restaurant.
• Proficient in spoken and written English.

Responsibilities

• Resolve customer issues efficiently.
• Ensure the highest level of customer service.
• Collaborate with marketing on information dissemination.
• Gather customer feedback to improve services.
• Work with kitchen staff to ensure food quality.
• Handle administrative duties including stock ordering and cashiering.
• Maintain cleanliness of the restaurant area.

Skills

Resolving customer issues

Customer service

Team collaboration

Attention to cleanliness

Education

Diploma/Degree in any field

Job description

Responsibilities

• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work closely with marketing department to disseminate information to staff
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Handle other administrative duties such as ordering stock, cashiering
• Housekeeping
  • Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
  • Maintenance of equipment for long term use

Requirements

• Qualifications
  • Diploma/Degree in any field
• Experience
  • 3 Years experience as supervsior and above in hotel/restaurant
• Language
  • Spoken/Written English