Restaurant Supervisor

SR CASTLE KKDI PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A local restaurant in Singapore is seeking a Restaurant Manager to oversee daily operations, manage a team of service staff, and ensure compliance with safety regulations. The ideal candidate will possess strong leadership skills and be able to address customer complaints effectively. Responsibilities include training staff, controlling operational costs, and coordinating with customers during events. This role offers the opportunity to implement strategies for audience engagement through promotions.

Qualifications

• Strong leadership abilities to manage a team effectively.
• Excellent communication skills to handle customer complaints.
• Knowledge of sanitation and safety regulations.

Responsibilities

• Coordinate daily restaurant management operations.
• Respond to restaurant customer complaints efficiently.
• Ensure compliance with sanitation and safety regulations.
• Control operational costs and identify cost control measures.
• Supervise service staff and manage kitchen coordination.
• Train new and current employees on customer service practices.

Job description

Roles & Responsibilities

• Coordinating daily restaurant management operations.
• Responding efficiently and accurately to restaurant customer complaints
• Ensure compliance with sanitation and safety regulations
• Control operational costs and identify measures to cost control.
• To be responsible for the entire operations and supervision of a team of service staff assigned and co-coordinate with the kitchen and stewarding to ensure a smooth and efficient services.
• Recommend ways to reach a broader audience such as discounts and social media promotions.
• Train new and current employees on proper customer service practices, banquet service procedures and standards.
• To co-ordinate with customers during any event or a large order on detail requirements.
• To be responsible for performing opening and closing duties and responsible for other duties as and when required.