Restaurant Supervisor

KINGDOM INDULGENCE PTE. LTD.; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

A hospitality company in Singapore seeks a dedicated Supervisor to enhance customer service and oversee daily operations. The role requires a diploma/degree and at least 3 years of supervisory experience in a hotel or restaurant environment. Strong communication skills in English are essential. Join a team committed to upholding the highest standards of service and cleanliness.

Qualifications

• Minimum 3 years experience as supervisor or higher in hotel or restaurant.
• Strong spoken and written English communication skills.

Responsibilities

• Resolve customer issues efficiently.
• Ensure the highest level of customer service at all times.
• Collaborate with marketing to share information with staff.
• Gather customer feedback for management.
• Work with kitchen crew to ensure food quality.
• Handle administrative duties such as ordering stock.

Skills

Customer service skills

Communication skills

Organizational skills

Teamwork

Education

Diploma/Degree in any field

Job description

Roles & Responsibilities

Duties

• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work closely with marketing department to disseminate information to staff
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Handle other administrative duties such as ordering stock, cashiering

Housekeeping

• Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
• Maintenance of equipment for long term use

Requirements

Qualifications

• Diploma/Degree in any field

Experience

• 3 Years experience as supervisor and above in hotel/restaurant

Language

• Spoken/Written English