Restaurant Supervisor

KINGDOM JUNIOR PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A restaurant company in Singapore is seeking a Supervisor to ensure high standards of customer service and cleanliness. The ideal candidate will have at least 3 years of supervisory experience in a hotel or restaurant environment and must communicate effectively in English. Responsibilities include resolving customer issues and working closely with the kitchen crew to maintain food quality.

Qualifications

• 3 years experience as a supervisor in hotel/restaurant.
• Proficient in spoken/written English.

Responsibilities

• Resolve customer issues effectively.
• Maintain highest level of cleanliness in the restaurant.
• Work closely with marketing to share information with staff.
• Gather customer feedback for management.
• Collaborate with kitchen crew on food quality.
• Handle administrative duties like stock ordering and cashiering.

Skills

Customer service skills

Communication skills

Teamwork

Education

Diploma/Degree in any field

Job description

Roles & Responsibilities

Duties

• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work closely with marketing department to disseminate information to staff
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Handle other administrative duties such as ordering stock, cashiering

Housekeeping

• Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
• Maintenance of equipment for long term use

Requirements

Qualifications

• Diploma/Degree in any field

Experience

• 3 Years experience as supervisor and above in hotel/restaurant

Language

• Spoken/Written English