Restaurant Supervisor

RASA ISTIMEWA RESTAURANT @ SAFRA JURONG PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A hospitality establishment in Singapore is seeking an experienced manager to oversee daily operations, ensure excellent customer service, and train front-of-house staff. The ideal candidate has at least 2 years of experience in the F&B industry and is well-versed in restaurant operations and customer relations. Flexibility and excellent communication skills in English and Mandarin are required.

Qualifications

• Min. 2 years of managerial experience in F&B or Hospitality industry.
• Good command of English and Mandarin.
• Possesses a valid Basic Food Hygiene Certification.

Responsibilities

• Responsible for daily operations including opening & closing.
• Provide excellent customer service and build customer relations.
• Resolve customer complaints professionally.

Skills

Communication skills

Managerial experience

Knowledge of Restaurant POS systems

Proficiency in MS Office

Basic Food Hygiene Certification

Adaptability

Tools

Adobe Office

Job description

Job Description

• Responsible for the daily operations including opening & closing
• Providing excellent customer service and building great customer relations
• Resolving customer complaints professionally and take appropriate corrective actions for service recovery
• Documentation and filing of expenses and supplier invoices
• Assist in providing monthly sales reports to monitor store performance
• Assist in optimizing the revenue and overall profitability of the Restaurant
• Assist with training, motivation and discipline of all front-of-house employees through ongoing performance appraisals
• Ensure strict employee compliance to company's SOPs, sanitation and safety standards
• Facilitate compliance with legislative and regulatory requirements including renewal of licenses (i.e. MUIS, SFA)
• Confer & negotiate packages to potential wedding or corporate event clients
• Upkeeping of outlet’s equipment and overseeing maintenance

Requirements

• Min. 2 years of managerial experience in F&B or Hospitality industry
• Good communication skills (oral & written)
• Well-versed with Restaurant POS, Tablets and Terminals for Online/App orders
• Proficient in MS Office Tools & Adobe Office
• Good command of English and Mandarin
• Possesses a valid Basic Food Hygiene Certification
• Displays strong sense of integrity and professionalism in all aspects of work
• Flexible and adaptable, able to work in a fast-paced environment
• Can start work in Nov or Dec 2025