Restaurant Service Crew [5.5 Days]

Artizan Concepts International; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A restaurant group in Singapore is seeking a service crew member to greet guests, manage orders, and ensure high dining standards. Ideal candidates have at least 1 year of experience, excellent communication skills, and a passion for customer service. Benefits include an incentive scheme, free meals during shifts, and career progression opportunities.

Benefits

Incentive scheme

Free meals during shift

Taxi claims for late shifts

Medical claims

Annual leave

Pay adjustment upon confirmation

Sentosa entry pass

Career progression opportunities

30% staff discount

Qualifications

• 1+ years of experience as a service crew in a busy restaurant environment.
• Friendly, positive demeanor with a passion for delivering exceptional customer service.
• Excellent communication and interpersonal skills.

Responsibilities

• Greeting and seating guests, presenting menus and taking orders.
• Maintaining a clean dining area and ensuring high standards.
• Handling customer complaints with professionalism.

Skills

Customer service

Communication skills

Attention to detail

Ability to multi-task

Job description

Greenwood Fish Market

Location:

• Bukit Timah: 34 Greenwood Ave, S289236
• Quayside Isle: 31 Ocean Way #01-02 to 05, S098375

Key Responsibilities

• Greeting and seating guests, presenting menus and wine lists, and taking orders accurately and efficiently
• Providing menu recommendations and answering questions about menu items and ingredients
• Maintaining a clean and organized dining area, ensuring all tables are set to a high standard
• Delivering food and drinks to tables, ensuring quality and presentation are maintained to our high standards
• Handling customer complaints and concerns with professionalism and a positive attitude at our restaurant
• Maintaining a deep understanding of our menu and wine list, and keeping up-to-date with changes and promotions

Requirements

• 1+ years of experience as a service crew in a busy restaurant environment
• A friendly, positive, and professional demeanour with a passion for delivering exceptional customer service
• Excellent communication and interpersonal skills, with the ability to work well under pressure in a busy restaurant
• Ability to multi-task and prioritize tasks in a fast-paced environment
• Strong attention to detail, with a keen eye for presentation and quality
• Ability to work flexible hours, including evenings and weekends

Benefits For Confirmed Staff

• Incentive Scheme: 4%, 8%, 12% if sales targets are met
• Staff Meals: Free meals provided during shift
• Night Transport: Taxi claims available for exceptionally late days
• Top Seller Award: Incentives for the highest earner of each month from every outlet
• Wellbeing Benefits: Medical claims included
• Annual Leave: From 7 days onwards (negotiable on case to case basis)
• Confirmation Adjustment: Pay adjustment upon confirmation from 5% onwards
• Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for our Sentosa team)
• Career Progression: Career path personalisations and growth opportunities
• Staff Discount: 30% off the entire bill for staff when they dine in with us during their birthday (up to a max of 4 pax)