Restaurant Operations Lead

SUHANG XIANGBAN PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A prominent restaurant company in Singapore is seeking a manager to oversee daily operations, enhance customer service, and maintain high standards of quality. Responsibilities include managing multiple outlets, coordinating with staff and the Head Chef, ensuring compliance with safety regulations, and training employees. The ideal candidate will possess strong operational and leadership skills, with a focus on continuous improvement and customer satisfaction.

Responsibilities

• Coordinate daily operations for Restaurant operations.
• Manage other restaurants outlets based on feedback.
• Deliver good service and maximize customer satisfaction.
• Respond efficiently to customer complaints.
• Regularly review product quality and source new vendors.
• Prepare daily and inventory reports for the Managing Director.
• Ensure compliance with sanitation and safety regulations.
• Coordinate menu planning with Head Chef.
• Maintain restaurant's public image and suggest improvements.
• Control operational costs and cut waste.
• Train new and current employees on service quality.

Job description

A prominent restaurant company in Singapore is seeking a manager to oversee daily operations, enhance customer service, and maintain high standards of quality. Responsibilities include managing multiple outlets, coordinating with staff and the Head Chef, ensuring compliance with safety regulations, and training employees. The ideal candidate will possess strong operational and leadership skills, with a focus on continuous improvement and customer satisfaction.