Restaurant Manager - Japanese Restaurant

K2 OPERATIONS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A Japanese restaurant in Singapore is seeking an experienced Restaurant Manager to coordinate day-to-day operations and ensure customer satisfaction. The ideal candidate will have at least 5 years of managerial experience in Japanese restaurants, possess extensive knowledge of food and beverages, and be skilled in leadership and money management. Knowledge of restaurant management software is a plus.

Qualifications

• At least 5 years experience as Restaurant Manager in Japanese restaurants.
• Demonstrable managerial experience in customer service.
• Extensive knowledge of food and beverages (F&B).
• Knowledge of restaurant management programs such as Peach Works and OpenTable.
• Strong people, motivational, and leadership abilities.
• Acute knowledge of money management.
• Attending hotel management school is advantageous.
• Japanese speaker is advantageous.

Responsibilities

• Coordinating daily restaurant management operations.
• Delivering superior food and beverage service and maximizing customer satisfaction.
• Responding efficiently and accurately to restaurant customer complaints.
• Oversee the day-to-day management of the restaurant’s front and back of house operations.
• Provide excellent service and aim to satisfy as many customers as possible.
• Verify adherence to safety and sanitary laws.
• Manage operating expenses and find ways to reduce waste.

Skills

People skills

Leadership abilities

Money management

Leadership abilities

Money management

Education

Hotel management school

Tools

Peach Works

OpenTable

Job description

Overview

We are looking for an experienced and qualified Restaurant Manager to organize the restaurant’s activities of a Japanese restaurant which manage by Japanese in Singapore.

Responsibilities

• Coordinating daily restaurant management operations.
• Delivering superior food and beverage service and maximizing customer satisfaction.
• Responding efficiently and accurately to restaurant customer complaints.
• Oversee the day-to-day management of the restaurant’s front and back of house operations.
• Provide excellent service and aim to satisfy as many customers as possible.
• Accurately and quickly address consumer complaints.
• Review product quality on a regular basis and look into new suppliers.
• Plan and oversee shifts.
• Evaluate employee performance and offer constructive criticism to increase output.
• Calculate how much food, cleaning supplies, and other items you’ll need in the future.
• Verify adherence to safety and sanitary laws.
• Oversee the restaurant’s reputation and make suggestions for improvement.
• Manage operating expenses and find ways to reduce waste.
• Provide thorough reports on your weekly, monthly, and yearly income and outlays.
• Encourage brand awareness in the neighborhood through restaurant events and word-of-mouth.
• Provide suggestions on how to expand your audience (e.g. discounts and social media marketing).
• Instruct both new and existing workers.

Qualifications

• At least 5 years experience as Restaurant Manager in Japanese restaurants.
• Demonstrable managerial experience in customer service.
• Extensive knowledge of food and beverages (F&B), including the capacity to recall recipes and ingredients to advise patrons and wait staff.
• Knowledge of restaurant management programs such as Peach Works and OpenTable.
• Strong people, motivational, and leadership abilities.
• Acute knowledge of money management.
• Attending hotel management school is advantageous.
• Japanese speaker is advantageous.