Restaurant Manager (Hotpot)

XIABUXIABU CATERING MANAGEMENT (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A restaurant management company in Singapore is looking for an experienced Restaurant Manager. Responsibilities include overseeing business performance, financial reporting, and ensuring high service standards. Candidates should have a diploma in Food and Service Management, 5 to 8 years of experience, and strong leadership skills. Knowledge of F&B and fluency in Mandarin are essential. The role offers overseas exposure and good career development opportunities.

Benefits

Overseas exposure

Good career progression/development

Training programs for job enhancement

Good HR practices

Celebratory events

Staff meal during work

Staff discount when dine-in off work

Leave and medical benefits

Performance incentives

Yearly salary review

Qualifications

• 5 to 8 years of restaurant management work experiences.
• Solid understanding of restaurant financials and budgeting.
• Extensive food and beverage (F&B) knowledge.

Responsibilities

• Responsible for the business performance of the restaurant.
• Prepare financial/costing reports on weekly and monthly basis.
• Provide effective leadership to achieve sales targets.

Skills

Restaurant management experience

Financial reporting

Leadership skills

Customer service skills

Communication in Mandarin

Education

Diploma in Food and Service Management or Business Management

Job description

Job Scope

• Responsible for the business performance of the restaurant.
• Prepare financial/costing reports on weekly and monthly basis.
• Plan and analyse restaurants sales levels and profitability.
• Accountable for labour and F&B costing matters, including inventory control and conducting month end stocktaking.
• Provide effective leadership to ensure that sales targets and service standards are met.
• Establish good rapport with customers and handle customers' request professionally and promptly.
• Constantly review, evaluate operations/procedures and recommend improvement to the Management.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads).
• Develop strategies for better workplace efficiency and goal achievement.
• Provide training and coaching on customer service and product knowledge.
• Support ongoing learning and development of team members.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Handle HR matters in recruitment, employee performance review, disciplinary and grievances.
• Enforce company policies and protocols in the restaurant.
• Enforce compliance with licensing, hygiene regulation, health and safety legislation and guidelines.

Job Requirements

• Diploma in Food and Service Management or Business Management
• 5 to 8 years of restaurant management work experiences
• Solid understanding of restaurant financials and experience with budgeting, cost control, and revenue management.
• Extensive food and beverage (F&B) knowledge
• Strong written and oral communications skills in Mandarin to liaise with business partners (vendors/suppliers) and colleagues from international teams of Mandarin-speaking background.
• Comfortable to work with multicultural teams and groups locally and internationally.
• 5.5 work days per week including weekends and public holidays with rotating shift
• Comfortable handling non-halal ingredients and food

Job Perks

• Overseas exposure
• Good career progression/development
• Training programs for job enhancement
• Good HR practices
• Celebratory events
• Good staff welfare like provide staff meal during work, staff discount when dine-in off work, leave and medical benefits
• Performance incentives
• Yearly salary review