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A leading F&B company in Singapore is seeking an experienced Restaurant Manager to oversee daily operations, provide exceptional customer service, and lead a high-performing team. The ideal candidate will have over 5 years of experience in the industry, strong leadership skills, and a proven track record in managing outlet profitability.
The role involves fostering a warm and inclusive customer service environment where guests feel valued, promptly addressing feedback and complaints, and actively engaging with guests to create memorable experiences. It requires overseeing daily restaurant operations to ensure smooth functioning, maintaining high standards of cleanliness, food quality, and ambiance, and managing inventory with timely supplier coordination. Leadership duties include recruiting, training, and motivating a high-performing team, providing coaching and support, and conducting regular briefings to align service goals. Collaboration with the kitchen team is essential to ensure efficient food preparation, manage workflow and inventory challenges, and uphold food safety and hygiene standards. The manager will take full ownership of the outlet’s financial performance by analyzing P&L statements, implementing strategies for revenue growth and cost control, and identifying improvement opportunities through sales data analysis. Lastly, the role demands strict compliance with health and safety regulations, company policies, and operational standards.