Restaurant Manager / Assistant Restaurant Manager

CHARMING GARDEN (ASIA PACIFIC) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant in Singapore is seeking an experienced manager to oversee daily operations. The role involves supervising service, maintaining high standards, and ensuring customer satisfaction. Candidates should have proven experience in a similar role, excellent communication skills, and the ability to work in a fast-paced environment. This position requires physical stamina, with weekend and holiday availability preferred.

Qualifications

• Proven experience in a similar role.
• Strong knowledge of restaurant operations and service standards.
• Excellent communication skills.

Responsibilities

• Manage daily restaurant operations.
• Supervise service and ensure customer satisfaction.
• Monitor food and beverage quality.

Skills

Restaurant operations management

Customer service excellence

Leadership and training

Problem-solving skills

Job description

Responsibilities

• Manage daily restaurant operations to ensure smooth running of operations
• Coordinate and supervise all aspects of service, ensuring all customers have a positive experience
• Monitor food and beverage quality, ensuring they meet our high standards
• Maintain inventory, order supplies, and manage budgetary and financial operations
• Resolve customer complaints and feedback with professionalism and efficiency
• Lead, train, coach and motivate a team of the staff
• Handle customer complaints, inquiries, and feedback professionally
• Ensure high standards of customer service are consistently met
• Any other ad-hoc duties as assigned by the Company

Requirements

• Proven experience in a similar role within a high-volume or upscale restaurant environment
• Strong knowledge & leadership of restaurant operations, service standards, organizational, and problem-solving skills
• Excellent customer service and communication skills
• Problem-solving and conflict-resolution abilities
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

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