RESTAURANT MANAGER

SPICEBOX RESTAURANT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local restaurant in Singapore is looking for a skilled individual to manage daily operations, deliver exceptional customer service, and enhance restaurant marketing through various channels. The ideal candidate should speak Tamil and Hindi, have experience in coordinating restaurant activities, and be familiar with tools like Canva for promotional efforts.

Qualifications

• Ability to speak Tamil and Hindi for customer interactions.
• Good knowledge in marketing and Canva.
• Experience in restaurant operations.

Responsibilities

• Coordinate daily Front of House and Back of House operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently to customer complaints.
• Supervise shifts and appraise staff performance.

Skills

Tamil language proficiency

Hindi language proficiency

Marketing knowledge

Canva proficiency

Job description

• able to speak tamil and hindi for our customers
• able work night sift as we are planing to open untill 3 am
• have good knowladge in marketing and canva
• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations