Restaurant Manager

AVENUE K PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A well-known restaurant group in Singapore is seeking an experienced Restaurant Manager. You will be responsible for day-to-day operations, staff training, and customer service excellence. The ideal candidate has a degree in hospitality and proven management experience, along with strong leadership and financial management skills. This role offers the opportunity to shape restaurant experiences and drive operational efficiency.

Qualifications

• Proven work experience as Restaurant Manager / Hospitality Manager.

Responsibilities

• Manage day to day restaurant operations and ensure a positive outlet image.
• Coordinate front and back of the house operations for smooth delivery of services.
• Train and coach new and current staff on customer service best practices.

Skills

Strong leadership skills

Excellent communication skills

Financial Management skills

Customer service orientation

Education

Bachelor Degree in Hospitality, Retail Management or related field

Job description

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented