Restaurant Manager

KINGDOM GOURMET PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading restaurant company in Singapore is seeking a dedicated supervisor to ensure high customer service standards. You'll resolve customer issues, coordinate with kitchen staff, and handle administrative tasks. The ideal candidate has at least 3 years of supervisory experience in a hotel or restaurant and holds a diploma/degree. Proficiency in English is required, and Mandarin skills are preferred.

Qualifications

• 3 Years experience as supervisor and above in hotel/restaurant.
• Proficiency in spoken Mandarin preferred for communication.

Responsibilities

• Resolve customer issues and ensure top-level service.
• Work closely with the marketing department.
• Gather customer feedback and report to management.
• Coordinate with kitchen staff to maintain food quality.
• Handle administrative tasks like stock ordering and cashiering.
• Ensure cleanliness and maintenance of restaurant equipment.

Skills

Customer service

Kitchen coordination

Problem-solving

Cashiering

Education

Diploma/Degree in any field

Job description

Roles & Responsibilities

• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work Closely with marketing department to disseminate information to staff
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

• Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
• Maintenance of equipment for long term use

Requirements

• Qualifications: Diploma/Degree in any field
• Experience: 3 Years experience as supervisor and above in hotel/restaurant
• Language: Spoken/Written English; Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers